Client login From 24 June 2024, the new name for Across Health is Precision AQ!…. Read more

Reimagine customer engagement:
COVID-19...and beyond!

to help you navigate the multichannel maze


As COVID-19 is spreading rapidly across the world, the traditional HCP customer engagement model in life sciences has come to a grinding halt, with fieldforces no longer visiting their customers - and international conferences, local meetings as well as internal workshops being cancelled, virtualized or postponed.

 Kicking off a multiyear omnichannel strategy is not the first & foremost priority NOW – most companies are acutely looking for some easy-to-implement, “quick fix” tactics to help fill the gap left by strongly reduced in-person engagements (but see also the PS). 

As Across Health, we have always been advocating for a much stronger digital component in the overall mix, and helped many companies on their way to true omnichannel leadership - through a balanced mix of evidence-based insight, strategy, execution and impact measurement. To demonstrate our continued commitment to the industry, Across Health is happy to offer you the following free resources:


Get some INSPIRATION to turn these disruptive times
into an opportunity for hyper-acceleration

WATCH the webcast

WATCH our second COVID-related webinar to get the freshest insights on HCP behaviour changes in COVID-19 times

VIEW the recording


NAVIGATE the multichannel maze with some
guidance from our experts: tactics,
pitfalls, opportunities and more

SEE the webinar

Discover what pharma companies are up to
during COVID-19 times in our
3rd Maturometer Snapshot

ACCESS the results



Find the results of the Navigator365™ Spotcheck
report on ‘What HCPs want from Pharma"
in this new, remote reality

DOWNLOAD the report


If you have any furthers questions or needs, do reach out to us.

PS As Sun-Tzu stated: “Tactics without strategy is the noise before defeat”. Once your quick fixes are in place, we strongly recommend embarking on a robust omnichannel engagement and transformation strategy – things may never be the same again…


Navigator 365 for post-COVID era

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Across Health is evolving...

From 24 June 2024, the new name for Across Health is Precision AQ! This change is happening in-line with the rebranding being undertaken by the entire Precision Value & Health team (of which we have been a part since February 2021).

Having joined forces with over 1,200 life-science experts, advisors and creatives across 100+ diverse fields, we will continue to partner with our clients to deliver evidence-based omnichannel engagement strategies while empowering access to life-changing medicines for all.

While we transition across to our new website, click here to see how we are already focusing on HCP engagement in the digital age, fuelled by powerful insights from our Navigator365TM research.

To find out more about our wider global services and unified mission, read our publication here.