Reimagine Customer Engagement: webinar series
Following the success of our last year's ‘Reimagine customer engagement’ webinar series, we are pleased to invite you to our 2024 series. These five data-rich educational webinars are hosted by senior Across Health experts and are sure to inspire you on your journey towards omnichannel excellence!
To attend one or more of our webinars, follow the links below and register for each relevant webinar to receive your personalized joining links(s). For those unable to attend the live event, all webinars are recorded and published for free a couple of hours after the live session.
If you have any suggestions for topics that you would like us to cover in one of our five webinars or in next year's webinar series, do not hesitate to let us know.
1. Key HCP and industry omnichannel engagement trends in life sciences (2023–2024)
Date: Thursday, Feb. 15th 16h CET
Speakers: Ruud Kooi (MD Across Health) and Luisa Schirm (VP Global Accounts)
2. Give your brand the direction it needs: Benchmarking for CX excellence
Date: Tuesday, Apr. 23rd 16h CET
Speakers: Beverly Smet (SVP Global Accounts) and Vanessa Huichard (Senior Strategy Consultant)
3. Omnichannel Launch Excellence: The pivotal role of Medical Affairs
Date: Thursday, May 23rd 16h CET
Speakers: Ben Harbour (VP Global Accounts) and Stephen Marchant (Senior Strategy Consultant)
4. Omnichannel upskilling: Transforming customer-oriented teams into customer engagement experts
Date: Thursday, June 13th 16h CET
Speakers: John Freeman (Senior Strategy Consultant) and Jean-Sebastien Struyf (Senior Strategy Consultant)
5. Omnichannel transformation: Where's the industry at? (Maturometer™ 2024)
Date: Tuesday, Sept. 17th 16h CET
Speakers: Sander Geysen (Senior Consultant) and Pauline Scholler (Senior Strategy Consultant)
