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Cookie Policy

Effective Date: 24 June 2022

We use cookies on our website in order  to improve and personalize the user experience.  This policy explains what cookies are and which cookies are used for which purpose.  This Cookie Policy is part of our Across Health Website Privacy Policy

What are cookies?

A cookie is a small file that is installed in the browser of your computer or mobile device by a website's server when you consult a website or make use of specific applications.   It enables the website to recognize your browser and capture and remember certain information. Cookies can be installed by our website or by one of our service providers. 

We use cookies to make the interaction between a visitor and our website faster and easier, help the visitor navigate between the different parts of our website and to make a user's experience more efficient and secure.  We also use cookies to personalize content and promotional messages, to provide social media features and to analyze the traffic on our website. 


Categories of cookies

We categorize our cookies as follows:

Essential Cookies:

We use essential cookies to make our products and services work. These cookies are strictly necessary to enable core functionality such as security, network management, your cookie preferences and accessibility. Without them you wouldn't be able to use basic services. You may disable these by changing your browser settings, but this may affect how the products and services function.

Performance and functionality cookies:

These cookies are used to enhance the performance and functionality of our products and services but are non-essential to their use. However, without these cookies, certain functionalities like videos may become unavailable or you would be required to enter your login details every time you visit as we would not be able to remember that you had logged in previously.

Analytics and customization cookies:

These cookies collect information that is used to help us understand how our products and services are being used or how effective our marketing campaigns are, or to help us customize our products and services for you.

  • We use cookies served by Google Analytics to collect limited data directly from end-user browsers to enable us to better understand your use of our products and services. Further information on how Google collects and uses this data can be found at: You can opt-out of all Google supported analytics on our Website by visiting:
  • We use Hotjar in order to better understand your use of our products and services, to optimize our products and services and to improve your experience. For further details, please see Hotjar’s privacy policy which can be found here: You can opt-out of all Hotjar supported analytics and data collection on our products and services by visiting:
  • We use conversion tracking on our website with LinkedIn Insights Tags in order to statistically evaluate the use of our website in order to optimize it.  For more information on conversion tracking, see the website of LinkedIn:
  • We use Leadfeeder to gather insights on the background of end-users based on their LinkedIn profile.  For more information on how Leadfeeder collects and uses this data, please go to  
  • We use Intercom to give every customer a personalized experience on our website across sales, marketing and support. For more information on how Intercom collects and uses this data, please go to 



How to manage cookies?

Browser controls: most browsers will allow you to see what cookies you have and delete them on an individual basis or block cookies from particular or all websites. Be aware that any preference you have set will be lost if you delete all cookies. Please bear in mind that removing or blocking cookies can have an impact on your user experience and parts of this website may no longer be fully accessible.

External web services: we sometimes use external web services on this website to display content within the web pages of this website, for example to display images, show videos or run polls. We cannot prevent these sites, or external domains, from collecting information on your use of this embedded content.



Changes to this Cookie Policy

We may update this Cookie Policy from time to time in response to changing legal, technical or business developments. When we update it, we will take appropriate measures to inform you, consistent with the significance of the changes we make.

Contacting us

If you have any questions, comments or concerns about this Cookie Policy, please contact our Data Protection Officer at

Our mailing address is:

Across Health NV
Ottergemsesteenweg 808 – Box 332
9000 Gent - Belgium


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Across Health is evolving...

From 24 June 2024, the new name for Across Health is Precision AQ! This change is happening in-line with the rebranding being undertaken by the entire Precision Value & Health team (of which we have been a part since February 2021).

Having joined forces with over 1,200 life-science experts, advisors and creatives across 100+ diverse fields, we will continue to partner with our clients to deliver evidence-based omnichannel engagement strategies while empowering access to life-changing medicines for all.

While we transition across to our new website, click here to see how we are already focusing on HCP engagement in the digital age, fuelled by powerful insights from our Navigator365TM research.

To find out more about our wider global services and unified mission, read our publication here.