Omnichannel Launch Excellence: From global to local
End hour: 17.00u
More than ever, designing and executing an actionable, high-impact omnichannel customer engagement strategy is a key driver for success in new product launches. Ben Harbour (Senior Strategy Consultant) and Mark Watson (Senior Strategy Consultant) will explore how leveraging customer insights during the planning of your go-to-market launch blueprint can provide significant value when it comes to achieving omnichannel launch excellence – at both HQ and affiliate level.
- Omnichannel opportunities in each phase of the launch timeline
- Where and how Medical and Commercial can synergise to maximise business and customer impact
- Ensuring optimal translation of omnichannel launch strategy from HQ to local
- Omnichannel KPIs to track the impact of your omnichannel launch
- Case study
For more information on the webinars of this year’s ‘Reimagine Customer Engagement’ webinar series, click here.
Interested in learning more about what we can do for you?
Reach out to us here.
Further reading: Related webinars, Omnichannel Launch Excellence