Client login From 24 June 2024 we will be changing our name to PRECISION AQ…. Read more

Reimagine customer engagement: webinar series

Reimagine Customer Engagement: webinar series 

Following the success of our 2021 and 2022  ‘Reimagine customer engagement’ webinar series, we are pleased to invite you to our 2023 series. These five data-rich educational webinars led by senior AH experts aim to help you accelerate your journey towards omnichannel excellence while offering you some inspiration and plenty of food for thought to boot!

To attend one or more of our webinars, follow the links below and register to receive for each webinar your personalized link to join. For those unable to attend the live event, all webinars are recorded and published for free a couple of hours after the live session.

If you have any suggestions for topics that you would like us to cover in one of our 5 webinars or in next year's webinar series, do not hesitate to let us know

1.  Global HCP & competitor omnichannel trends in life sciences 2022–2023

Date: Tuesday, Feb. 28th 16h CET

Speakers: Fonny Schenck (Strategic Management Advisor) and Patrick Vidal (SVP Global Accounts) 

See webinar recording 

2.  ‘Omnichannel myopia’ in the post-Covid era: The importance of Cx Benchmarking

Date: Thursday, Mar. 23th 16h CET

Speakers: Beverly Smet (SVP Global Accounts) and Vanessa Huichard (Senior Strategy Consultant)

See webinar recording 

3.  Upskilling your team with the necessary skills in the Omnichannel age to deliver a superior CX

Date: Tuesday, Sept. 19th 16h CET

Speakers: Jean-Sebastien Struyf (Senior Strategy Consultant) and Mark Watson (Senior Strategy Consultant)

See webinar recording 

4. Omnichannel maturity: What’s the industry up to (Maturometer™ 2023)? 

Date: Thursday Oct. 5th 16h CET

Speakers: Sander Geysen (Senior Consultant) and Jan Keuppens (SVP Global Accounts) 

See webinar recording 

5.  Omnichannel Launch Excellence: From global to local

Date: Thursday, Nov. 9th 16h CET

Speakers: Ben Harbour (Senior Strategic Consultant)

See webinar recording 


Reimagine customer engagement: webinar series


Want to receive the Across Health newsletter?

Or follow us on  LinkedIn


Share this article

Use your preferred feature.

Or share this page with a colleague.


Healthcare Innovation Tour 2020

To register your interest in joining the tour, and to comply with GDPR so we may send you future emails, please fill out the following information and complete the consent section at the bottom.



Book an exploratory call

Submit your details via this short form and you will be invited by one of our experts for a free 30-minute call to explore how Navigator365TM can provide an answer to your ambitions, needs and challenges.


Across health is evolving...

From 24 June 2024 we will be changing our name to PRECISION AQ, in-line with the rebranding being undertaken by the entire Precision Value & Health team (of which we have been a part since February 2021).

Having joined forces with over 1,200 life-science experts, advisors and creatives across 100+ diverse fields, we will continue to partner with our clients to deliver evidence-based omnichannel engagement strategies while empowering access to life-changing medicines for all.

While we transition across to our new website, click here to see how with we are already focusing on HCP engagement in the digital age, fuelled by powerful insights from our Navigator365TM research.

To find out more about our wider global services and unified mission, visit: Precision AQ.